Vacancies: 3
Qualification: Any Graduate
Experience: 1 – 2 years
CTC: 2.5 – 3 LPA
Skills required:
- Daily processing of calls (inbound & outbound), chats and emails within assigned turnaround time
- Awareness of the clients business, operational activities, and processes
- Qualify prospects by understanding customer needs and budgets
- Adaptable to learn new processes, concepts, and skills
- Develops and maintains documentation
- Escalates issues and seeks advice when faced with complex issues/problems
- Accountable for the completion of various activities
- Minimise customer complaints and escalations by providing exceptional service
- Reliable, proactive approach to entrusted tasks
- Update CRM system with all customer communications
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